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  • You can add additional accounts to your Membership through the Family Profiles tab on the Manage Account screen at http://JRNY.com (US) or http://ca.jrny.com/ (CA).

    • All Access accounts can add an additional 5 friends or family members

    • Mobile Only accounts can add an additional 2 friends or family members

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Whether you bought a new or used product, the sign up process for a JRNY membership will be the same. Start by creating an account at http://JRNY.com (US) or http://ca.jrny.com/ (CA). 

Can I use my membership across different machines? At the same time?

  • Yes. Your JRNY membership can be used simultaneously across up to five  JRNY-compatible products at a time.

How do I sign up for a membership?

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To sign up for a JRNY membership:

  • Go to [link to sign up path].

  • Choose the brand of product that you plan to use with JRNY - either Bowflex or Schwinn.  If you are unsure, choose either brand.  JRNY will work for either brand if the product is compatible.

  • Next, you’ll see a message about being redirected to either the Bowflex or Schwinn website, depending on what you selected in the previous step.

  • Select ‘CONTINUE’.

  • Once redirected, you will be prompted for your email address (we’ll use this to check for an existing account).

  • Next, select a plan to redeem your free trial.

  • Enter your contact and billing info, read the disclosure, and select ‘Start Membership’http://JRNY.com (US) or http://ca.jrny.com (CA). 

    • If you need a JRNY account, select Start Your JRNY.

      • Complete the info on the Sign up for JRNY screen.

      • Go to the email you used to sign up, get the confirmation code, enter it on the Confirm your email screen then select the Confirm button.

      • On the Welcome to JRNY! screen, select the Continue to Free Trial button.

      • On the next screen select if you are using a touchscreen product or not (select View Touchscreen Products if you are unsure) then tap Continue.

      • Enter in the billing information then select Start Free Trial.

    • If you have a JRNY account, select Sign In.

      • Enter your email then password.

      • On the next screen select if you are using a touchscreen product or not (select View Touchscreen Products if you are unsure) then tap Continue.

      • Enter in the billing information then select Start Free Trial.

How do I know if a product is compatible with JRNY?

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