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  • Sign in to your account on http://JRNY.com

  • Go to ‘Manage Account’ in the menu dropdown (this is the round profile button on desktop or the menu button on mobile).

  • From the Membership & Billing screen, select ‘UPDATE INFO’.

  • Update your credit card details and select ‘UPDATE’.  For security purposes, you will need to re-enter all the details of your card, even if you’re only updating the expiration date.

How do I add/remove someone on my membership?

  • Sign into your account on JRNY.com.

  • From the Manage account screen, select the Family Profiles tab.

  • To add someone, click the Add Family Member link, enter the email and Nickname then click the Send Invite button.

  • To remove someone, select the name from the Your Family list, click the Remove from Family link then click the Remove Profile button.

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