The firmware files and instructions to complete the console firmware update via USB for various products can be found on this page. Please select your product from the list below.
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MacOS - How do I know if my USB flash drive is FAT32 format?
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If you do not have a USB flash drive that meets the criteria, you can have one sent by submitting the form on the Request A Firmware Update Kit page.
Locate and download the .zip file containing the firmware for your specific product from this page.
Open the downloaded .zip file and move the .txt file to the USB flash drive.
Important: the .txt file must be moved to the root of the USB flash drive and not be placed within any folders.
Locate and follow the USB firmware update instructions for your specific product from this page.
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